Managed Cloud
Professional cloud maintenance to ensure business continuity
Make sure your cloud infrastructure serves your applications and business
With Managed Cloud, fanatical Cloud Operations monitor and support your services in the cloud locally, around the clock. But a truly value-creating Managed Cloud means much more than that.
Once a cloud infrastructure is created, it cannot stay in place. To achieve your goals in cloud environments, you need an uncompromising attitude and a firm grasp of best practices. And they are constantly being updated.
Are cloud applications truly linked to your business IT processes and Cloud Governance policies? When you scratch the surface a little, the answer is surprisingly often "no". In between, you need a layer of hard cloud maintenance. Nothing less will do.
How the managed cloud works
Ensuring compatibility
The first task of a Managed Cloud service is to coordinate 1) systems and 2) platforms and 3) IT processes. For maximum benefit, our experts can spar with your business and developers from the early stages of new development.
The start-up project:
What are your business objectives and the specificities of your cloud environment? We'll make sure that our services support them from the start.
We produce a list of applications and services, selecting the appropriate controls and service levels for them
We systematically go through technical details of the bundle (e.g. telecommunications connections, licences, servers, alert limits, installation dates for security updates)
We create or update documentation
Continuous monitoring service
In the application maintenance phase, the Managed Cloud is a tireless control of the cloud. To maintain a high level of customer experience for your services, we take care of your environment through a variety of methods and monitoring solutions. A detailed snapshot of availability, operations and performance.
Managed Cloud controls include:
Operational control of cloud services
Connecting virtual servers and systems to monitoring
Monitoring Windows and Linux servers, services and processes
Monitoring server resources and capacity, containers and serverless environments
Monitoring and escalation of alarms for incident management
Regular reporting
Deviation analysis and automation
As part of a proper managed service package, we restore system functionality and data as quickly as possible in the event of a failure. As part of Major Incident Management, you will receive a root cause analysis and reports. We'll find out what went wrong and, if necessary, make minor adjustments to the system architecture to avoid the same problem in the future.
A few examples of possible small-scale development:
Building self-healing automation: identifying the process that is stalling on the application server and the service that is causing the failure, and restarting the service
Scaling of services on a scheduled or triggered basis
Maintenance and development of automation with Terraform, Cloudformation and ARM (Azure Resource Manager) tools
Development proposals and preparation of preliminary, indicative implementation plans
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When can you get the best benefits from Managed Cloud?
Extensive knowledge of cloud technologies
Require a genuine interest in cloud computing from your Managed Cloud partner. Goodcloud management tools are just the beginning. Rapidly updating architectures require strong skills and agile services around the cloud. A partner not tied to a specific platform service can objectively recommend the most appropriate solution for different situations.
DevOps attitude and automation involved every day
Agile development, continuous integration, continuous delivery and an ambition for best practices: DevOps is a mindset that needs to be reflected in the work of the whole house. The best results come when you combine automation and intelligent tools with the expertise of dozens of cloud experts.
The business perspective is not lost in cloud jargon
A partner who specialises in the cloud knows how to ask the right questions and look at the big picture from both a business and technology perspective. And because cloud technologies intertwine with your business from every angle, a Managed Cloud service must also fit seamlessly into your business IT processes.
Successful Multi cloud management solution
"The cooperation with Cloud2 has been excellent. Thanks to the successful cooperation, we are able to offer our customers a smooth and easy experience in line with their objectives. For example, we are investing heavily in the development of our online shop and digital services, and the University Pharmacy's customers' transactions are reliable and smooth."
Lauri Hackman
Service Manager
Yliopiston Apteekki
why Cloud2?
Cloud2 is a multi-cloud powerhouse with more than 80 cloud experts. You'll always have access to a team that knows what's relevant for different cloud platforms and technologies today.
One of us is best at Azure, another at AWS and a third at Google Cloud, but the technologies are not in a competition. We are guided by a burning interest in best practice which is what drives everything we do.
+120 other Cloud2 professionals
"When setting up controls, you need to ask exactly the right questions about the different systems. There is no point in relying on just one or two monitoring systems to which the customer's applications would be dumped as they are. It is better to look for the points that are essential to ensure the system is working. Then select the tools best suited to those areas."
Anton Floor
Director of Cloud
Cloud2
How is our Managed Cloud service priced to fit your needs?
The price is influenced by factors such as the specific features of your cloud environment, the scope of monitoring services, and any additional Cloud2 services you utilize. Our Managed Cloud package can include:
24/7 monitoring (cloud services, server resources, processes), alert tracking, and escalation, reporting
Spotter for cost management
Detailed situational overview
Incident and disruption management
Root cause analysis of service anomalies and minor development
Application-level management
Custom development work as agreed
The cost typically ranges between 20-40% of your cloud capacity expenses. The benefits are measured in saved resources and operational reliability.
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Case: Pihlajalinna
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