TWP Group oy
Right data, at the right time, in the right place with the help of AI
AI Control Room
AI solution
Predictive maintenance
AI agents
AI
Right data, at the right time,
in the right place
challenge
The company has access to a large amount of technical and historical data — such as maintenance history, component information, calculations, photographs, and critical system documents. The growth in the amount of data provided an opportunity to develop its utilization more effectively in decision-making and maintenance..
solution
Imagine the situation. It’s 6:47 in the morning, and the maintenance worker is sitting with a coffee mug in his hand, when a notification pops up on his phone:
“Device SN-5827492 – hydraulic unit pressure failure. Possible seal damage.”
Just a year ago, this would have meant a multi-step and time-consuming process. The maintenance worker would have gone to the site just to determine what needed to be fixed, returned to pick up spare parts, and came back to reinstall them – perhaps only the next day.
But now the situation is different.
The maintenance worker opens his mobile device and instantly chats with an AI agent. The agent has already analyzed the device’s maintenance history, similar failures in other units, and operating conditions.
It suggests:
Spare parts list: T-HP42 seal kit, pressure sensor and spare filter
Tool list: torque wrench, UV lamp, hydraulic tools
Service instruction video for this model
Prediction of a hidden problem:
"We recommend taking an oil sample – observed in previous similar cases."
Everything is ready. The service technician sets off knowing exactly what to expect. The visit is done in one go – efficiently and without surprises. But the anticipation doesn't stop there. In the afternoon, the technical designer receives a question from a commercial customer:
“Can this model safely lift a 2000 kg iron rail?”
Previously, the answer would have required reviewing drawings, comparing material data and perhaps the time of an expert. Now the AI agent answers in a few seconds:
"Yes. The model has a lifting capacity of 2300 kg. Safety margin of 15%. In use for 4 years - no damage observed."
Another question from a NATO customer:
"Can this personnel carrier's armor withstand a tracked mine and a roadside bomb?" These explosives have been detected in the area.
The AI looks for test reports and simulations - and gives a clear, documented answer. A third question from the same NATO customer:
"Can this personnel carrier's armor withstand drone attacks with these explosives?"
The AI looks for test reports and simulations - and gives a clear, documented answer.
benefits
With the managed AI data concept, we will speed up field service operations by automating several basic tasks of a service event. which includes, for example, material durability information and performance measurements.
With the new AI-based system, service visits will be significantly more efficient. Spare parts and tools are included the first time, the service time is more precisely optimized, and the system also provides predictions of hidden defects.
What value or benefit was created?
The time savings were significant. We get information faster and more accurately, which improves both operational efficiency and the quality of decision-making. In addition, unnecessary visits and downtime have been reduced, and service teams can serve more customers with the same resources.
"Cloud2 Oy's solutions will significantly reduce manual work. We will achieve better visibility into maintenance history and system status. The controlled deployment of AI agents is one of the biggest leaps in utilizing our data. And all of this is for the benefit of our strategic partners."
Veijo Merelä, TWP Group Oy, ICT Manager
What's next?
TWP Group Oy's direction is clear – data will be utilized more intelligently, more efficiently and more securely. The implementation of AI solutions is just the beginning.
Next, the system's understanding will be expanded to include more diverse data: image and video material generated in field conditions, real-time sensor data and external data sources. This will enrich the agents' decision-making and provide an even more accurate picture of the situation.
At the same time, more independent agents will be developed that not only support human decision-making – but also make some of the decisions themselves, safely and in a documented manner. The goal may be, for example, fully autonomous maintenance work request processing.
Since the area of operation also includes high-security environments, the development work also emphasizes solutions with higher encryption classification. Cloud2 Oy and TWP Group Oy are building environments together that also meet the requirements of defense and critical infrastructure – without compromising usability or performance.
Step by step, towards smarter and more sustainable technology.
company info
TWP Group Oy has two subsidiaries: Toijala Works Oy and Protonvest Oy. The company's roots lie in technical trade related to mechanical engineering. TWP Group was previously known as SKS Group Oy
TWP Group Oy also produces demanding IT services for commercial and defense industry needs. We focus on life cycle management of critical systems, utilizing data extensively to support maintenance, planning and operational decision-making. In addition, through Protonvest Oy, we are involved in the manufacturing of a new generation of personnel carriers, which are among the world's top-tier in terms of protection.
Toijala Works Oy is a specialist in mechanical engineering. In addition to its own products, Toijala Works Oy is also committed to strategic partnerships with customers, while offering solid experience in product development and manufacturability development. With the new factory, flexibility to large volume fluctuations is an everyday occurrence.
“If you can imagine it, we can build it”
Juha Manninen, Toijala Works Oy, CEO
Dealing with something similar?
Let’s start with a quick chat, plan a tailored session, or explore how we can support your business – whatever suits you best.
Questions? Contact:
Tuomo Tomperi
+358 50 3040506
Tuomo.tomperi@cloud2.fi